Credit professionals are confronting a growing trend of customers either demanding extended trade terms or simply engaging in self-help and stretching payments beyond – often way beyond – existing terms.  The speakers will discuss the reasons why customers seeking extended credit terms is a growing trend, how to evaluate whether a customer’s efforts to obtain extended terms are a sign of financial distress or merely an attempt to obtain “free” working capital (or both), and strategies for responding to customers’ extended terms requests/demands, particularly during the COVID-19 pandemic.


1-2 p.m. EDT

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